Hotel Cielo - Playa del Carmen

Hotel Cielo - Playa del Carmen

$$$$|View on mapPlaya del Carmen, Mexico|
8.2
Great56 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
Hotel Cielo - Playa del Carmen
$$$$
Overview

Hotel Cielo Playa del Carmen offers 16 rooms, and it's around 400 metres from Disabled-friendly beach. This hotel also provides car rentals to explore the area.

Location

Guests may find Xaman Ha Aviary within close distance of the accommodation, while Skydive Playa Skydiving Center is just 650 metres away. The 3-star hotel is situated in Centro with all of Imperial County, around 5 minutes' walk from Quinta Avenida. Xcaret is within 7 km of this property.

Colectivo pick up bus stop is located nearby, only a short drive from Hotel Cielo.

Rooms

The rooms at the accommodation have individual climate control and central heating. Some of them comprise an adjoining terrace and a balcony, appointed with a sofa. For more comfort a hair dryer and bath sheets along with a walk-in shower and a separate toilet are provided. Guests can also enjoy sea views.

Eat & Drink

Snack on the Beach offers Italian dishes and lies just 0.6 km away.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
No parking available.
Wireless internet is available in the entire hotel for free.
Other information
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Year renovated:2012
Number of rooms:18
Former name
Hotel Santa Barbara
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Superior Room
  • Max:
    4 persons
  • Bed options:
    1 Queen-size bed
Basic Triple Room
  • Max:
    3 persons
  • Bed options:
    Sleeping arrangements for 3 persons
  • Air conditioning
Double Room
  • Max:
    3 persons
  • Bed options:
    1 Double bed
  • Air conditioning
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Welcome drink

Shuttle

Paid airport shuttle

TV

Flat-screen TV

No pets allowed

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room view

  • City view

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show all facilitiesHide facilities

Essential information about Hotel Cielo

💵 Lowest room price 5711 INR
📏 Distance to centre 600 m
🗺️ Location rating 9.6
✈️ Distance to airport 1.1 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710
Map view
Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
152 Calle Quinta Avenida
Quinta Avenida
360 m
Museum
Museo Frida Kahlo Playa Del Carmen
250 m
Av. Benito Juárez
Los Fundadores Park
320 m
5th Avenue 4th and 6th Streets
Sun Jaguar
50 m
5ta Avenida
Galeria de Arte 5ta Avenida
80 m
Night club
Coco Bongo
550 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
180 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
240 m
Aquarium
Aquarium Beach
590 m
Beach
INTI Beach
210 m
Night club
Club 01
230 m
Mall
Paseo del Carmen Shopping Mall
360 m
Spa Centre
Ferry Cozumel
320 m
Casino
Grand Riviera Casino
400 m
15 Avenida Nte
Parque, Portal Maya
260 m
Night club
Mandala Playa del Carmen
450 m
Av Benito Juárez 251
Portal Maya
360 m
Restaurant
Las Brisas
70 m
Restaurant
Mr. Dog Del Caribe
180 m
Restaurant
The Roof Bar
60 m
Restaurant
Churros Bueno
50 m
Restaurant
Rincon Chilango
90 m
Restaurant
La Valentina
100 m
Restaurant
Que Huevos
80 m
Restaurant
CAPRESE Cremeria Gourmet
120 m
Restaurant
La Brocherie
250 m

Reviews of Hotel Cielo

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location9.6
Facilities8.4
Guest reviewsWrite a Review
  • A
    Adam
    United States
    left 1 review
    Wrote a review on 27 Nov
    Nice
    Doesn't recommend the hotel
    Location6.0
    Rooms6.0
    Service7.0
    Dining5.0
    6.0
    helpful staff
    noisy environment
    poor ventilation

    Friendly and helpful staff made our stay enjoyable.

    Unfortunately, the noise from the street was quite bothersome, especially at night. We also faced suboptimal ventilation in our room despite the fan and air-conditioning. Lastly, a barking dog and various disturbances added to an uncomfortable environment during our five-night stay.

    King Room
  • F
    Frank
    United States
    left 3 reviews
    Wrote a review on 18 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service10.0
    Dining9.0
    9.0
    mexican decor
    colorful tiles
    cozy atmosphere
    seating options
    lobby area

    The charming Mexican decor brought warmth to our stay, making us feel at home with its colorful tiles and cozy atmosphere, all while being just steps from the beach, easy for senior visitors to navigate.

    A few more cozy seating options near the lobby.

    Basic Triple Room
  • G
    Gordon
    United States
    left 1 review
    Wrote a review on 18 Jul
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining8.0
    9.0
    rooftop
    great
    noise
    disruptive

    The rooftop provided great drying space, but noise was disruptive at night.

    Basic Triple Room
  • D
    Daniel
    United States
    left 3 reviews
    Wrote a review on 01 Jun
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining9.0
    9.0
    friendly staff
    great views

    Perfect for a relaxed getaway

    The staff is fantastic,, they really went out of their way to help me with everything from check-in to making sure my caught fish was stored safely while I explored the area. I enjoyed a great view from the roof garden, it's one of those spots where you just sit back and soak it all in, yeah.

    It wasn't exactly budget-friendly but worth it for the experience.

    Standard Room
  • S
    Stephen
    United States
    left 3 reviews
    Wrote a review on 22 May
    Very good
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining8.0
    7.0
    authentic vibe
    colorful design
    helpful staff
    dark room
    lack of seating
    noisy nights

    Cute boutique hotel with an authentic Mexican vibe. The staff genuinely went above and beyond, especially Alejandra during check-in, who offered excellent local tips. The fishing experience was great too. after my trip, they kept my catch cool and directed us to a restaurant that cooked it perfectly. The location on 5th Avenue provided easy access to the beach, just a short walk away. The rooftop area had a lovely view but lacked enough cozy seating. The room could've used blackout curtains as the early morning light was bright. Noise from the street was prominent at night. I wouldn't recommend this for those sensitive to sound. Only a sheet on the bed seemed odd, but it wasn't uncomfortable. The colorful Mexican tiles and design created a warm atmosphere, which I enjoyed. It generally offered good value but lacked some basic amenities like an in-room phone or more seating options in common areas.

    Family Room With Balcony
  • E
    Elizabeth
    United States
    left 2 reviews
    Wrote a review on 11 May
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining8.0
    8.0
    great coffee
    rooftop view

    It was just a smart choice for a short stayover in Playa del Carmen with great value-to-price ratio. The coffee served at breakfast was exceptional and something I looked forward to each morning. Make sure to check out the rooftop for a nice view of the ocean.

    King Room
  • J
    Josh
    United States
    left 2 reviews
    Wrote a review on 27 Apr
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining10.0
    8.0
    friendly staff
    delicious food
    great location

    Exceptional Experience with Amazing Dining!

    My partner and I enjoyed a five-night stay in a King Room, where the staff went above and beyond to ensure our comfort. The onsite restaurant served the most delicious tacos and authentic Mexican dips—don't miss it! Perfect for those wanting a blend of relaxation and adventure.

    King Room
  • S
    Sam
    United States
    left 5 reviews
    Wrote a review on 13 Apr
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    amazing staff
    great meals
    clean room

    The staff was amazing and very accommodating. They held onto my bag all day while I explored. Later, they stored my fish catch in the fridge. The restaurant offered great meals. I appreciated the clean, comfortable room.

    Standard Room
  • F
    Francis
    United States
    left 9 reviews
    Wrote a review on 26 Mar
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    rooftop patio
    authentic vibe

    The rooftop patio offers stunning sunset views and the comfy King Room was perfect for me and my partner! We loved the close proximity to the beach for all that sun! Cheers to an authentic hacienda vibe that made our stay nice. Would definitely recommend for anyone looking to chill by the beach!

    King Room
  • J
    Joel
    United States
    left 2 reviews
    Wrote a review on 14 Mar
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining5.0
    8.0
    mexican decor
    rooftop view
    helpful staff
    street noise
    lack of blackout curtains

    The charming Mexican decor gave the place a warm atmosphere, which I really enjoyed. Plus, the rooftop view was lovely, allowing for some nice relaxation time. The location made it easy to access the beach and enjoy the vibrant street scenes below. During my stay, the staff were incredibly helpful, even providing tips on where to go nearby. However, noise from the street made it difficult to sleep at times, especially with music in the evenings.

    Standard Room

FAQ about Hotel Cielo

What are the top attractions to visit while staying at the Hotel Cielo?
Attractions that are worth your attention include Xaman Ha Aviary, situated 5 minutes away by car as well as Parque La Ceiba, located about 20 minutes on foot from the Hotel Cielo.
What interesting sites can I visit not far from the 3-star Hotel Cielo?
Guests of the 3-star Hotel Cielo can visit the arched beachside Portal Maya Sculpture (only a short distance from the accommodation), or Quinta Avenida placed 5 minutes' walk away.
Does the hotel provide an airport shuttle?
Bus shuttle is one of the services offered by the hotel. Please inform the hotel staff about your estimated arrival time.
What are our dining options during the stay at the hotel?
The hotel doesn't have on-site dining options, but there is a variety of restaurants just outside the property - visit restaurant Snack on the Beach for the taste of Italian cuisine (650 m from the property) or Mexico Loco, popular for its Latin American dishes (a 5-minute walk away).
What time is check-in and check-out at the Hotel Cielo hotel?
Guests of the Hotel Cielo hotel can check in from 15:00 to 23:59 and check out from 12:00.
How much does it cost to stay at the 3-star Hotel Cielo hotel?
The price for a room in the 3-star Hotel Cielo hotel starts at $103.
What payment methods are available in Hotel Cielo?
At Hotel Cielo, you can pay using сash, Visa, and Mastercard.
What room types are available at the hotel?
Family Queen Room, Quadruple Room, and Basic Triple Room are among the room types available at the hotel.
Which amenities are included in the rooms at Hotel Cielo?
Every room at Hotel Cielo includes a flat-screen TV with satellite channels for guests' entertainment.
Which facilities are available in Hotel Cielo?
Top locations of Hotel Cielo include a restaurant and luggage storage, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room